What’s the speed feature stack and the apps that offer this experience — This piece was originally published as part of my new Substack newsletter, the The Discourse. Subscribe there for weekly posts like this! Come for the speed, stay for the workflow. Increasingly, we are seeing more and more apps focus on ‘speed’ as a differentiating feature. Why is this so? Superhuman…

Creating a community is like running a new country — Building a new social media platform after Facebook, Instagram, and Snapchat were dominating was said to be impossible. Musically (now TikTok) did just that. Here are key insights from a 2016 talk between Musically founder Alex Zhu and Josh Elman. He explained complex concepts using simple analogies captured below. Human Behavior Alex…

When you own the complete relationship with the customer — Customer service is an important criteria for businesses to succeed in today’s landscape. Brands with superior customer experience generate 5.7 times more revenue than competitors that are poor in customer experience. The only anomaly is if the company is deeply entrenched in an industry with less competition, strong barriers to…

This is a summary of a foundational article that I read back in 2015. It so eloquently explains the multi-faceted role of the Product Manager. Subscribe if you’re new here https://thediscourse.substack.com Product Manager You are… 👑 CEO Being a CEO is a misnomer. You don’t have the final authority of a CEO…

And how is it different from running them in-person — Standup meetings are a great way to start the day in a co-located office and get things kicked off. You can discuss major hurdles and you’re able to keep things on track for the sprint. But what if part of the team works remote and sometimes across timezones. Do you…

I went from a 640 Q50 V26 in my first attempt to a 750 Q49 V44 in my second attempt landing me an ISB admit. So I’ve made my fair share of mistakes along the way and having gone through both experiences, I can tell you what my mistakes were…

Johan Cryuff’s legacy lives long in the top European clubs of the modern era — Johan Cruyff’s place in the annals of the beautiful game lies right up there with the game’s legends — Pele and Maradona. His three Ballon D’ors in the 1970s with both Ajax and Barcelona stands testament to this fact. …